How we collect, store, use, share and disclose your personal information
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address. If you chose to set up an account we will collect email, login, password, and purchase history.
When you browse our store, we automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
In all cases, your information is used to either (i) service our obligations to you, such as fulfilling your order; and/or (ii) to send information which we believe is of interest and meets our explicit purpose to provide customer service. This is done in line with the new General Data Protection Regulations (GDPR) 2018.
Marketing from Nature Nurture Kids: Only with your explicit permission (see Consent) may we send you information about our store, new products, news and other updates.
We never share, sell, rent or lease your details to a third party, unless required to do so in Law.
How do you get my consent, and what is our lawful basis for processing your data?
There are two ways we do this:
(i) when you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only (known as ‘A Contract with the Individual’);
(ii) you submit your details and give your explicit permission to receive marketing and related information through our ‘double opt-in’ sign-up form. This extends a number of options to request the types of information you receive.
How long do we keep your details?
UK tax law requires us to keep your basic personal data for any financial transactions (name, address, contact details) for a minimum of 6 years, after which time it can be destroyed. Your information we use for marketing purposes will be kept with us until you notify us that you no longer wish to receive this information. Please contact us via the details below if you wish to have your details destroyed.
You can withdraw your consent at any time:
How do I withdraw my consent?
If after you opt-in you change your mind, you may withdraw your consent at any time, by contacting us at firstname.lastname@example.org or mailing us at: Nature Nurture Kids, 6 Sheldon Cottages, Sheldon, Chippenham SN14 0RQ.
We may disclose your personal information if we are required by law so to do, including if you violate our Terms and Conditions.
Third Party Services
In general, we are assured the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us:
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. We are informed they store your data on secure servers behind a firewall.
We offer customers the opportunity to purchase online through PayPal Inc. Certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
Email marketing is typically done in-house using a third party provider of automated marketing software, such as Mailchimp. Please see their Privacy Statement(s) for how they process and handle your data, including its use on our behalf. Our use of such service(s) for eMarketing is/are restricted only to ‘double opted-in’ contacts).
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. This includes but is not limited to SSL encryption throughout our website, anti-virus software, firewalls and other related cyber-security facilities. However, we cannot guarantee the security of any data that you disclose online and we will not be responsible for any breach of security unless this is due to our negligence or wilful default.
Cookies are small text files that are placed on your computer’s hard drive by websites that you visit. They save and retrieve pieces of information about your visit to the website – for example, how you entered the site, how you navigated through the site and what information and documentation was of interest to you. This means that when you go back to a website, it can give you tailored options based on the information it has stored about you on your last visit.
Some of our cookies are used to simply collect information about how visitors use our website and these types of cookies collect the information in an anonymous form. Nature Nurture Kids cannot identify you personally by using a cookie, and cookies are NOT used to store personal data or gather personal data.
If you do not wish to accept cookies from our website, please leave this site immediately and then delete and block all cookies from this site.
Age of Consent
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site. We understand this is enough to conform to the enhanced requirements under the EU General Data Protection Regulation (GDPR).
Questions, Complaints and Contact Information
If you would like to access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Data Controller/Processor, Alice Keverne, at email@example.com or mail us at Nature Nurture Kids, 6 Sheldon Cottages, Sheldon, Chippenham SN14 0RQ.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at firstname.lastname@example.org or by mail using the details provided below:
Nature Nurture Kids
6 Sheldon Corner
Compiled and last updated 09 June 2020